Sign up and receive 10% off all orders placed (excludes offers and sale items)
Sign up and receive 10% off all orders placed (excludes offers and sale items)
We hope we can answer all of your questions below, however we are always on hand debbie@sorbetliving.com if you have any further queries.
All parcels below 2 kilos are sent by Royal Mail Tracked 24 hours and parcels over 2 kilos are sent by Royal Mail Tracked 48 or by courier with a 24–48-hour service. If you need your delivery to be guaranteed within 24 hours, please select the Next Day delivery payment option. Free delivery on orders over £100.
You will receive an e mail from Sorbet Living with a tracking number or reference of how your parcel has been sent.
UK Delivery is a flat rate of £4.95.
There is a charge of £8.95 for next working day delivery. All next day deliveries will be sent out the next working day after the day you have ordered.
We deliver internationally except to the USA. Postage will be calculated at checkout.
Buyers with delivery addresses outside of the UK are responsible for their own import taxes and duties.
Our items are made by artisans with great care, and while we hope you love them as much as we do, we understand there may be occasions when customers wish to make a return. Please return your unused item in the original packaging to our address below within 14 days of receiving it and email us to advise whether you would like a refund or an exchange:
Sorbet Living
The Granary,
Fonthill Bishop,
Salisbury SP3 5SG
